What is LMNT's refund policy?Updated 16 days ago
No-questions-asked refunds:
We stand behind our products and rigorous quality controls. Try any of our electrolyte stick packs or ready to drink sparkling beverages, and if for any reason you’re not satisfied — we’ll make it right. No hassle, no hard feelings. We’ll replace the product you bought with a new flavor if you’d like to try that, or we’ll refund your purchase if you bought from LMNT directly from our website or via our Amazon “Drink LMNT” storefront. (We’ve seen some imposters — make sure you’re buying the real deal!)
Here’s how to submit a refund request:
Visit our Contact Us page / email [email protected] / live chat with us (available M-F, 9am-9pm EST). We may ask you for your order number, where you purchased, product/flavor and lot code, and other information that would help us help you.