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I thought international shipping to Canada was free over US$100 but I am being charged.Updated a year ago

International shipping to Canada for orders of US$100 is indeed free. As you are checking out, the cost of duties and taxes is automatically calculated into your order. Before you finish checking out, the cost is shown broken down (i.e. shipping: $0, duties: $x, taxes: $y) and after checkout these costs are rendered in the shipping line only.

If you believe you've been incorrectly charged for shipping, we are here to help! Please email us with the subject line "Incorrect charge" at [email protected] or connect with us via chat (available 9am-3pm EST, Monday - Friday).

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